Protecting your personal data at Bwinners is our top priority. This privacy policy explains what data we collect, how we use it, and what rights you have.
A quick overview of Bwinners' key data protection measures.
All your data is protected with 256-bit SSL encryption. No third party can read or steal your information.
Bwinners never sells your personal data to any third party. Your information is used solely for operating our services.
You can view, correct, or delete your data at any time. It's your right, and we respect it.
All data is stored on encrypted servers. Multiple layers of security are in place to prevent unauthorized access.
We only collect the information necessary to provide our services — nothing more. Collecting unnecessary data goes against Bwinners' policy.
In the event of a data breach, we will notify affected members within 72 hours and take immediate action.
Bwinners (bwinners.ws) is committed to protecting the privacy of all its members. This privacy policy explains what information is collected when you use our website, mobile app, or any of our services, how that information is used, and what rights you have.
Bwinners' privacy policy applies to all users of the platform — whether registered members or not. By visiting our site, you agree to this privacy policy.
This privacy policy governs our Terms & Conditionsmust be read alongside this document. Together, they form the complete agreement between you and bwinners.
In Brief: Your data is a responsibility we take seriously. Your trust is our most valuable asset.
Bwinners collects two types of information — data you provide directly, and data collected automatically based on how you use the platform.
Information you provide directly:
Automatically Collected Information:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name and mobile number | Account creation and communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| National ID (NID) | KYC Verification | Yes, for Withdrawals |
| IP & Device Information | Security & Fraud Prevention | Automatic |
| Gaming Records | Service Improvement & Dispute Resolution | Automatic |
Bwinners uses your data only for the purposes listed below — never for anything else.
You can opt out of promotional messages at any time through your account settings. However, essential service-related communications (such as security alerts) will always be sent.
Bwinners never uses your data to make automated decisions that affect your legal rights. Any investigation or decision that needs to be made goes through human review.
Bwinners does not sell your data to anyone. However, information may be shared with third parties in the following limited circumstances:
All third parties operate under a confidentiality agreement with Bwinners. They may only use your data for the specific purpose for which it was shared — nothing else.
Bwinners aims to keep data within Bangladesh. Where international data transfers are necessary, they are carried out through secure channels and in compliance with applicable laws.
Cookies and similar technologies are used on the bwinners website and app. Cookies are small text files stored in your browser.
Types of cookies we use:
Most browsers offer built-in cookie controls. However, disabling essential cookies may cause some features to not work properly. Continuing to use our site means you consent to our cookie policy.
Bwinners does not retain your data indefinitely. Each type of information has a defined retention period:
| Data Type | Data Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Regulatory Guidelines |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Messages | 2 Years | Customer Service Quality Assurance |
| Analytics Data | 1 Year | Service Improvement |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
As a bwinners member, you have the following rights over your personal data. Contact us to exercise any of these rights.
To exercise any of these rights support@bwinners.ws. We aim to respond within 30 days. In some cases, legal obligations may prevent the complete deletion of certain data — you will be informed of the reason if so.
Bwinners is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.
If a parent or guardian discovers that their child has registered on our platform, please contact us immediately at support@bwinners.ws-. We will promptly close that account and delete any collected data.
Opening an account on behalf of a minor, or assisting a minor in using the platform, may result in all associated accounts being closed and legal action being taken.
The Bwinners platform may occasionally contain references to third-party sites. This privacy policy applies solely to Bwinners' own platform.
Any third-party sites are governed by their own privacy policies. Bwinners is not responsible for how those sites collect or use data. We recommend reading the privacy policy of any external site before visiting it.
Bwinners may update this privacy policy at any time. For any significant changes, we will notify you through one or more of the following methods:
Continued use of the platform after any policy update constitutes your acceptance of the revised terms. If you do not agree with the changes, you may request to close your account.
The "Last Updated" date at the top of this page always reflects the current version of the policy. We recommend checking it regularly.
If you have any questions about this privacy policy, wish to exercise your data rights, or have any concerns, please get in touch:
If you are not satisfied with the resolution of your complaint, you have the right to escalate it to the relevant regulatory authority.
Your privacy is protected at Bwinners. Play, win, and enjoy in a safe environment.